Toshiba Enhances IP / PBX Solution Through Partnership with HIPCOM
Toshiba Business Communications Division (BCD) has enhanced
its IP/ PBX communications solution through integrating its solution with that
of HIPCOM, an application service provider. Through the partnership, Toshiba
customers can now benefit from better network management of calls as well as the
features of a PBX system.
Toshiba BCD chose to integrate with HIPCOM following a
careful review process, ensuring the call quality is as high as possible and
that its customers would receive the most resilient service possible. This will
enable Toshiba BCD customers to replace traditional phone lines with SIP lines,
whilst benefiting from an extremely resilient service as in the event of
failure, calls can be automatically redirected to additional destinations.
Implementations using the enhanced solution which
integrates Toshiba and HIPCOM’s technology provides enhanced flexibility, for
example calls can be dual forked, enabling calls to route to a mobile at the
same time as an office desk phone. Up to ten numbers can be assigned to a direct
line and users can nominate the ringing pattern of their choice at any time
simply by browsing into the web portal and making selections. This has many
potential benefits for small businesses with limited resource, enabling
increased productivity and mobility.