Upgrading to the latest Strata CIX technology is a simple and cost-effective process. Toshiba's philosophy of using future proof technology means that some of your existing technology may be carried forward during the upgrade, giving Toshiba BCD one of the best reputations in the market for customer investment protection. This also means that the upgrade is as cost-effective as possible, whilst ensuring that your organisation has all the features and functionality that it needs to grow and remain competitive.
Benefits of upgrading to Strata CIX:
- Project the image of a much larger organisation with fully functional voicemail systems, call routing solutions and much, much more.
- Ensure customers can always get through to who they need with Direct Dial-In (DDI) numbers.
- Minimised missed opportunities, lost business or customer dissatisfaction through call queuing and messaging solutions.
- Directory dialling from Strata display featurephones.
- Improve productivity with multiple call forwards and hot dialling.
- Built-in Uniform Call Distribution (UCD) for easy set-up of an informal call centre, for example for sales or technical calls.
- Easy distinction of internal and external calls with two colour LED and distinctive ring patterns.
- Identify missed revenue opportunities through lost call display on ISDN.
- Allow 8 party conference calls at no extra cost.
- Use SIP handsets to enable mobility of staff.
- Ensure efficient running of your Strata communication platform with built-in traffic reporting, and alarms to notify of line faults.
- Enjoy continued reliability with a system that will grow as your company grows, and adapt as your needs change.
- Implement IP telephony when it's right for your business:
- Provides more flexible working options for your employees with remote or home working.
- Reduces operating costs with a converged network, allowing voice to 'ride for free' over existing networks between sites.
- Removes obstacles to growth with easy addition of more lines and extensions.
- Flexible IP-QSig configuration providing feature transparency across branch office locations.
- Feature-rich IP end-points, including one option with a separate analogue line to allow users to call out in the event of a network failure, and emergency services to be dialled from the users exact location.
For more information on our Strata CIX systems, please click here. If you would like to be put in touch with an approved partner to discuss your upgrade requirements, please contact us using the links on the bottom left of the page.