Cost-effective solutions to increase the efficiency of surgery staff, improve patient handling and communcation, and ensure the security of patient information.
Toshiba's solutions for doctor's practices allow full automatuion of appointment booking, and the ability to send reminders of appointment details. You can also choose whether patients dial into your normal telephone number, or use an NHS approved 0844 number to help cover the costs of your solution.
Key Benefits:
- Patient Partner:
- Increase call answering efficiency, eliminating busy tones and allow patients to book, cancel or change appointments at any time, day or night
- Patients can manage their appointments without the need for human intervention
- Free up receptionist time to focus on those who need help
- Send notifications of specific clinics (e.g. flu vaccinations) to your patients
- Also send notifications of important check-ups such as blood pressure, or smear tests
- Automated patient check-in, freeing up staff to deal with more extensive enquiries
- Easily separate calls based on the information required
- Patient partner provides a clear and effective patient call system
- Flexible call answering options
- Provide vital information to patients while they wait
- Panic button to increase security
- Single button next patient call
- Seperate lines for repeat prescriptions, test results and to book appointments
- Easy identification of emergency calls
- Secure voicemails for each doctor
- Individual Direct Dial-In (DDI) numbers
- No lengthy leasing contract
- Robust and reliable solution with maximum investment protection
Our Strata CIX family, combined with Patient Partner, provides a powerful solution for doctor's surgeries and medical centres. For more information, you can download our White Paper on improving the health of your communications, visit the Strata CIX section of our website, download the Doctor's Flyer or contact us.
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